Why is Sarastar in view-only mode?
What view-only mode is, why Sarastar switches to it, and how to get back to editing.
In view-only mode you can open, look at and measure your work, but not change, save, export or print it. Sarastar never closes itself or touches your files: it offers to save first, and autosave keeps working.
A View only banner explains why, with a button to fix it.
Still available
Open files, view, pan and zoom, layers, select, measure and inspect.
Not available
Save, save as, export and print. Their commands stay visible but can't be used.
Reasons and fixes
| Reason shown | Button | What to do |
|---|---|---|
| You're not signed in | Sign in | Sign in. |
| Your licence has ended | Renew | Contact us to renew. |
| Offline for too long | Refresh now | Connect to the internet; Sarastar refreshes your licence. |
| The licence terms need accepting | Open in browser | Accept the terms in the portal. |
| The licence is on too many PCs | Open in browser | Deactivate a PC you no longer use. |
| Your organisation moved this licence | Sign in | Sign in again to find the licence you now have, or ask your company's admin. |
| This version is no longer supported | Update | Update Sarastar. |
| This pre-release build has expired | Download current version | Install the current build from the portal's Downloads page. |
| The PC's clock is wrong | Refresh now | Correct the date and time in your computer's settings. |
| Sarastar's files are damaged | Reinstall | Reinstall Sarastar. |
| The licence was revoked | Contact support | Contact us. |
Still stuck? Report a bug from Sarastar's Help menu, or contact us.
Checked against Sarastar 0.1.0-alpha.1