Guides

Getting started, your account, one task per page, and troubleshooting.

Getting started

Your first hour with Sarastar.

Download the installer for your computer from the portal and install it. No admin rights needed.

Sign in once in your browser, approve the PC, and Sarastar stays signed in on it.

Sarastar downloads updates in the background and installs them when you restart or close it.

Licences, PCs, companies and the portal.

What your licence covers, how many PCs it runs on, and what happens when it's close to expiring.

See where Sarastar is running, free up a PC, sign out an app, move to a new PC, and work offline.

Set up a company in the portal, add people, and decide what each person can do.

Group a company's people and seats by mine or office, and let site managers look after their own.

A company can buy a pool of hours instead of named seats. Here's how time is counted.

Sarastar stays in view-only mode until you accept the current licence terms in the portal.

When something isn’t working, and how to get help.

What view-only mode is, why Sarastar switches to it, and how to get back to editing.

Send a problem straight from Sarastar, and choose exactly what's included.

Install Sarastar for everyone on a PC, control updates, and set company-wide policies.

Where to go when the docs don't answer your question.